Nargiz Nazim Niftaliyeva

THE CONCEPT OF EMOTIONAL COMMUNICATION AND PERSPECTIVES FOR ITS STUDY

Abstract. In the modern era, when interpersonal relationships determine the outcome of activities, the importance of emotional communication is increasing. In this article, emotional communication is considered as a subject of analysis, first separately, and then at the same level, within the categories of communication and emotions. The concepts of communication and pedagogical communication are defined, including the concept of emotional communication. In explaining emotional communication, along with analyzing the characteristics of its formation and development, the structure and components of emotional communication are also considered. In particular, the cognitive, subjective, and expressive aspects of emotional communication are highlighted, which are formed by communication and emotions that closely interact in terms of functionality. It is noted that emotional communication has such basic components as nonverbal means, information with emotional content, empathy, emotional intimacy, emotional intelligence, and perception and understanding of emotions. At the same time, research directions or approaches in which emotional communication is developed have been grouped and analyzed.

Key words: emotional communication, communication, pedagogical communication, positive emotional communication, negative emotional communication, interpersonal relationships